Terms of Service

Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website operated by TOWNSSILK (“we,” “us,” or “our”), as well as any purchases or services offered through our site (the “Site”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

1. Use of Our Site

• You must be at least 18 years old or have the consent of a legal guardian to use our Site.
• You agree to provide accurate, complete, and up-to-date information when making purchases or creating an account.
• You may not use our Site for any unlawful purpose or to violate any applicable laws or regulations.

2. Product Information and Availability

We strive to ensure product descriptions and information are accurate, but errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information without prior notice. Product availability may vary, and we reserve the right to limit quantities or discontinue products at any time.

3. Pricing and Payment

All prices are listed in the currency shown on the Site. We reserve the right to change prices at any time without prior notice. Payment must be made in full at the time of purchase. We accept the payment methods specified on our Site. By submitting payment information, you confirm that you are authorized to use the payment method provided.

4. Shipping and Delivery

Shipping costs and delivery timelines are specified during checkout. We are not responsible for delays or damages caused by third-party couriers or factors beyond our control.

5. Returns and Refunds

Please refer to our Return & Refund Policy for details on how we handle returns, exchanges, and refunds.

6. Intellectual Property

All content on the Site, including text, images, graphics, logos, and design, is the intellectual property of TOWNSSILK and is protected by applicable copyright and trademark laws. You may not copy, reproduce, distribute, or exploit any part of the Site without our prior written permission.

7. Limitation of Liability

To the maximum extent permitted by law, TOWNSSILK shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Site or purchase of products.

8. Indemnification

You agree to indemnify and hold harmless TOWNSSILK, its affiliates, employees, and agents from any claims, damages, liabilities, or expenses arising from your misuse of the Site or violation of these Terms.

9. Changes to Terms

We may update these Terms from time to time without prior notice. Changes will be effective when posted on the Site. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

10. Contact Us

For questions regarding these Terms, please contact us at support@townssilk.com.

Last Updated: December 4, 2025